In today's competitive market, retailers strive hard to sell more with less. Not only it is because of the constraint of the store spacing but is also due to the lack of skilled manpower. Kiosks are great solutions that can support unmanned operation for repetitive tasks while allocating well-trained sta to focus on those who truly need special care and attention. Retailers can make use of a variety of retail kiosks to strengthen customer relationship management initiatives and generate additional sales per square foot. Especially when the retail market is getting more fragmented, kiosks play increasingly more important roles in multi-channel marketing programs. This is not just about in-store marketing alone. Kiosks can also be used for sta access

applications.